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Non-Conformance

Non-conformance logging, disposition and linkage to CAPA.

Non-Conformance manages material, product and process non-conformances from detection through classification, investigation and disposition, with CAPA linkage, approval and trending.

What Non-Conformance delivers

Non-conformance capture at receipt, in-process and release
Material quarantine and hold management
Disposition decisions (rework, reject, use-as-is, return)
Cost-of-quality and scrap tracking
Supplier and batch traceability
Automatic CAPA escalation for repeat issues
Defect-type and location trending
Signed disposition approvals with audit trail

A controlled path from start to closure

  1. 1Report
  2. 2Classify
  3. 3Investigate
  4. 4Disposition
  5. 5CAPA
  6. 6Approval
  7. 7Closure

Why teams move to Non-Conformance

Control non-conforming material with clear disposition records

Reduce rework and scrap through cause analysis

Keep quarantine and release decisions traceable

Link non-conformances to suppliers and batches

Trend recurring conformance issues

Built for regulated operations

21 CFR Part 11

Electronic records and electronic signature controls — unique user identity, secure e-signatures and computer-generated audit trails on every record.

EU GMP Annex 11

Computerised system controls including access management, change control, data integrity and periodic review of the system.

GAMP 5

Risk-based validation approach, with pre-executed IQ/OQ documentation supplied with every release.

ALCOA++

Records that are attributable, legible, contemporaneous, original and accurate — enforced at record level.

OPS IQ is designed to support these regulatory expectations. Compliance is achieved together with your own validated implementation, procedures and controls.

Connected to your enterprise systems

ERP / SAP

Master data, materials and batch context exchanged over open REST and event APIs.

MES

Shopfloor execution events and equipment context linked to quality records.

LIMS

Laboratory results and specification data connected to quality decisions.

Identity Providers

Enterprise SSO and role-based access through your existing identity provider.

Enterprise APIs

Open REST and event APIs for custom and legacy systems.

Want to see how Non-Conformance works for your organization?