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CAPA Management

Structured corrective and preventive actions with effectiveness verification.

CAPA Management gives quality teams a single, workflow-driven place to initiate, investigate and close corrective and preventive actions, with every action owner, due date and effectiveness check recorded against the originating event.

What CAPA Management delivers

Event-linked CAPA initiation from any quality record
Structured root cause tools (5 Why, Fishbone)
Corrective and preventive action planning
Owner assignment with due-date tracking
Automated reminders and overdue escalation
Effectiveness checks with evidence capture
Risk-based CAPA prioritisation
CAPA trending and recurrence analysis
Signed approvals with full audit trail

A controlled path from start to closure

  1. 1CAPA Initiation
  2. 2Investigation
  3. 3Root Cause
  4. 4Corrective / Preventive Action
  5. 5Implementation
  6. 6Effectiveness Check
  7. 7Closure

Why teams move to CAPA Management

Close CAPAs faster with automated routing and reminders

Reduce repeat events through structured root cause analysis

Make overdue actions and escalations visible in real time

Evidence effectiveness checks for inspectors

Link CAPAs to deviations, complaints, audits and non-conformances

Trend CAPA performance across sites and products

Built for regulated operations

21 CFR Part 11

Electronic records and electronic signature controls — unique user identity, secure e-signatures and computer-generated audit trails on every record.

EU GMP Annex 11

Computerised system controls including access management, change control, data integrity and periodic review of the system.

GAMP 5

Risk-based validation approach, with pre-executed IQ/OQ documentation supplied with every release.

ALCOA++

Records that are attributable, legible, contemporaneous, original and accurate — enforced at record level.

OPS IQ is designed to support these regulatory expectations. Compliance is achieved together with your own validated implementation, procedures and controls.

Connected to your enterprise systems

ERP / SAP

Master data, materials and batch context exchanged over open REST and event APIs.

MES

Shopfloor execution events and equipment context linked to quality records.

LIMS

Laboratory results and specification data connected to quality decisions.

Identity Providers

Enterprise SSO and role-based access through your existing identity provider.

Enterprise APIs

Open REST and event APIs for custom and legacy systems.

Want to see how CAPA Management works for your organization?