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Recall Management

Recall initiation, traceability and effectiveness reporting.

Recall Management supports controlled execution of product recalls and market actions — identifying affected products and batches, planning and communicating the recall, monitoring effectiveness and reporting to authorities.

What Recall Management delivers

Recall Initiation
Product Identification
Batch Traceability
Recall Planning
Communication
Effectiveness Monitoring
Regulatory Reporting
Recall Closure

A controlled path from start to closure

  1. 1Initiate
  2. 2Identify Product & Batches
  3. 3Plan
  4. 4Communicate
  5. 5Monitor Effectiveness
  6. 6Report
  7. 7Close

Why teams move to Recall Management

Trace affected batches quickly

Coordinate recall communication from one record

Evidence recall effectiveness checks

Produce regulatory reporting packs faster

Retain a complete recall history

Built for regulated operations

21 CFR Part 11

Electronic records and electronic signature controls — unique user identity, secure e-signatures and computer-generated audit trails on every record.

EU GMP Annex 11

Computerised system controls including access management, change control, data integrity and periodic review of the system.

GAMP 5

Risk-based validation approach, with pre-executed IQ/OQ documentation supplied with every release.

ALCOA++

Records that are attributable, legible, contemporaneous, original and accurate — enforced at record level.

OPS IQ is designed to support these regulatory expectations. Compliance is achieved together with your own validated implementation, procedures and controls.

Connected to your enterprise systems

ERP / SAP

Master data, materials and batch context exchanged over open REST and event APIs.

MES

Shopfloor execution events and equipment context linked to quality records.

LIMS

Laboratory results and specification data connected to quality decisions.

Identity Providers

Enterprise SSO and role-based access through your existing identity provider.

Enterprise APIs

Open REST and event APIs for custom and legacy systems.

Want to see how Recall Management works for your organization?