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Competency Matrix

A live skill-by-role grid showing who is qualified for what.

The Competency Matrix maps every required skill against every role and every employee, converting training completion and on-the-job evaluation into a single view of who can be scheduled for which activity.

What Competency Matrix delivers

Configurable skill definitions per role, product line and process
Live status of qualified, in-progress, due and lapsed skills
Gap identification when a required skill has no achieved match
Cross-department comparison of coverage and shortfalls
Integration of assessment scores and evaluator sign-off
Historical view of how competency evolved over time
Export-ready matrix for shift planning and audits

A controlled path from start to closure

  1. 1Define Skills
  2. 2Map to Roles
  3. 3Assess Employees
  4. 4Identify Gaps
  5. 5Close Gaps
  6. 6Review

Why teams move to Competency Matrix

Base shift and task assignment on actual qualification, not assumption

Surface department-level competency gaps before they cause an event

Provide inspectors a single artefact answering 'who is qualified'

Reduce reliance on manager memory for staffing decisions

Feed gap data directly into training assignment

Built for regulated operations

21 CFR Part 11

Electronic records and electronic signature controls — unique user identity, secure e-signatures and computer-generated audit trails on every record.

EU GMP Annex 11

Computerised system controls including access management, change control, data integrity and periodic review of the system.

GAMP 5

Risk-based validation approach, with pre-executed IQ/OQ documentation supplied with every release.

ALCOA++

Records that are attributable, legible, contemporaneous, original and accurate — enforced at record level.

OPS IQ is designed to support these regulatory expectations. Compliance is achieved together with your own validated implementation, procedures and controls.

Connected to your enterprise systems

ERP / SAP

Master data, materials and batch context exchanged over open REST and event APIs.

MES

Shopfloor execution events and equipment context linked to quality records.

LIMS

Laboratory results and specification data connected to quality decisions.

Identity Providers

Enterprise SSO and role-based access through your existing identity provider.

Enterprise APIs

Open REST and event APIs for custom and legacy systems.

Works with the rest of OPS IQ

Want to see how Competency Matrix works for your organization?