Nexgensis TechnologiesNexgensisTechnologies

Notifications & Alerts

Missed entries, excursions and overdue reviews escalated automatically.

Notifications & Alerts monitors every logbook for missed entries, limit excursions and overdue reviews, escalating automatically to the right role so nothing waits for someone to notice during a manual check.

What Notifications & Alerts delivers

Configurable alert rules by logbook, area and severity
Multi-channel delivery via email, SMS and in-app notification
Escalation chains when a first alert is not actioned
Real-time excursion alerts direct from monitoring points
Overdue review and approval reminders to supervisors
Alert acknowledgement tracking and response time reporting
Configurable quiet hours and shift-aware routing

A controlled path from start to closure

  1. 1Define Rule
  2. 2Detect Condition
  3. 3Notify
  4. 4Escalate
  5. 5Acknowledge
  6. 6Report

Why teams move to Notifications & Alerts

Catch missed entries and excursions the moment they occur

Reduce reliance on someone remembering to check the register

Shorten response time to environmental and utility excursions

Give management visibility into unacknowledged alerts

Standardise escalation paths across shifts and sites

Built for regulated operations

21 CFR Part 11

Electronic records and electronic signature controls — unique user identity, secure e-signatures and computer-generated audit trails on every record.

EU GMP Annex 11

Computerised system controls including access management, change control, data integrity and periodic review of the system.

GAMP 5

Risk-based validation approach, with pre-executed IQ/OQ documentation supplied with every release.

ALCOA++

Records that are attributable, legible, contemporaneous, original and accurate — enforced at record level.

OPS IQ is designed to support these regulatory expectations. Compliance is achieved together with your own validated implementation, procedures and controls.

Connected to your enterprise systems

ERP / SAP

Master data, materials and batch context exchanged over open REST and event APIs.

MES

Shopfloor execution events and equipment context linked to quality records.

LIMS

Laboratory results and specification data connected to quality decisions.

Identity Providers

Enterprise SSO and role-based access through your existing identity provider.

Enterprise APIs

Open REST and event APIs for custom and legacy systems.

Works with the rest of OPS IQ

Want to see how Notifications & Alerts works for your organization?