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Automatic Notifications

Task, escalation and effective-date notifications by email and in-app.

Automatic Notifications keeps every stakeholder informed of pending tasks, escalations and effective-date changes through email and in-app alerts, without anyone needing to check manually.

What Automatic Notifications delivers

Task notifications for pending reviews and approvals
Effective-date change alerts to affected departments
Escalation notifications to management on ageing tasks
Digest notifications summarising daily or weekly activity
Configurable notification preferences by role
Multi-channel delivery (email, in-app, mobile push)
Notification history retained for audit evidence
Suppression rules to prevent alert fatigue

A controlled path from start to closure

  1. 1Detect Trigger Event
  2. 2Determine Recipients
  3. 3Notify
  4. 4Escalate if Unactioned
  5. 5Log Delivery

Why teams move to Automatic Notifications

Keep stakeholders informed without manual checking

Reduce delays caused by missed pending tasks

Escalate automatically when a task is at risk of lapsing

Give each role notification preferences that fit their work

Retain notification history for audit evidence

Built for regulated operations

21 CFR Part 11

Electronic records and electronic signature controls — unique user identity, secure e-signatures and computer-generated audit trails on every record.

EU GMP Annex 11

Computerised system controls including access management, change control, data integrity and periodic review of the system.

GAMP 5

Risk-based validation approach, with pre-executed IQ/OQ documentation supplied with every release.

ALCOA++

Records that are attributable, legible, contemporaneous, original and accurate — enforced at record level.

OPS IQ is designed to support these regulatory expectations. Compliance is achieved together with your own validated implementation, procedures and controls.

Connected to your enterprise systems

ERP / SAP

Master data, materials and batch context exchanged over open REST and event APIs.

MES

Shopfloor execution events and equipment context linked to quality records.

LIMS

Laboratory results and specification data connected to quality decisions.

Identity Providers

Enterprise SSO and role-based access through your existing identity provider.

Enterprise APIs

Open REST and event APIs for custom and legacy systems.

Works with the rest of OPS IQ

Want to see how Automatic Notifications works for your organization?