Work Order Management
Raise, approve, assign, execute and close every job in one flow.
Work Order Management is the single record type that carries a maintenance job from request through approval, assignment, execution and sign-off, replacing job cards, phone calls and email chains.
What Work Order Management delivers
A controlled path from start to closure
- 1Request
- 2Approve
- 3Assign
- 4Execute
- 5Verify
- 6Close
Why teams move to Work Order Management
Eliminate job cards and phone-based dispatch
Give supervisors a live backlog instead of a guess
Standardise execution with mandatory digital checklists
Capture true labour, parts and downtime cost per job
Make maintenance history searchable across the fleet
Built for regulated operations
21 CFR Part 11
Electronic records and electronic signature controls — unique user identity, secure e-signatures and computer-generated audit trails on every record.
EU GMP Annex 11
Computerised system controls including access management, change control, data integrity and periodic review of the system.
GAMP 5
Risk-based validation approach, with pre-executed IQ/OQ documentation supplied with every release.
ALCOA++
Records that are attributable, legible, contemporaneous, original and accurate — enforced at record level.
OPS IQ is designed to support these regulatory expectations. Compliance is achieved together with your own validated implementation, procedures and controls.
Connected to your enterprise systems
ERP / SAP
Master data, materials and batch context exchanged over open REST and event APIs.
MES
Shopfloor execution events and equipment context linked to quality records.
LIMS
Laboratory results and specification data connected to quality decisions.
Identity Providers
Enterprise SSO and role-based access through your existing identity provider.
Enterprise APIs
Open REST and event APIs for custom and legacy systems.